Tag
customer orientation
19.3.2021
Committees as a link between Fingrid and customer groups
Fingrid’s committees are advisory organs that form a link between Fingrid and representatives of its various customer groups. The committees give their views on Fingrid’s operations and the services it offers to customers. Vattenfall's CEO Elina Kivioja and Oulu Energy's Energy’s Director of Sustainability and HR Katja Virkkunen appreciate the open dialogue in Fingrid’s customer committees.
19.3.2021
The energy revolution is leading to closer collaboration
Finland’s ambitious climate targets will lead to an enormous increase in electricity generation and consumption. This requires Fingrid to make investments and take other development measures to enable a clean electricity system. As Fingrid embarks on this work, it seeks to collaborate even more openly and closely with actors in the sector.
4.3.2021
Even monopolies need to provide personal service
Although it is important for us to discharge our statutory duties properly, we are also able to generate significant added value by investing in value chains that are visible to customers and offering expert resources for them, writes Jussi Jyrinsalo, Fingrid's Senior Vice President of Grid Services and Planning.
27.11.2019
Open data – the key to innovation
New ideas and businesses are created when information arising from an organisation’s activities is made openly available for others. Fingrid’s open data service has been online for three years now, and it is used by parties such as researchers, application developers and the authorities.
13.11.2019
Stakeholders message to ENTSO-E: Stay transparent and fair, develop flexibility – and save the world
As many as nine partners and stakeholders offered their views on ENTSO-E and its development during the first ten years. Peter Claes, Vice President, IFIEC, said that ENTSO-E is doing a fine job, but there’s still room for improvement.