Fingrid is a transmission system operator with a monopoly and a proven brand. But why does a monopoly need a brand, asks Fingrid’s President & CEO Jukka Ruusunen,
Can electrical energy be branded, or can energy-industry companies stand out with a product that is fundamentally the same for all of them? “Yes, they can. For example, we are focusing on strong customer orientation,” writes Tiina Miettinen, Fingrid’s Senior Vice President, HR and communications, in her blog posting. PUBLISHED 28.9.2016